Loreta

hacked

Dear Sirs, Oct 13, 2016 my email account lorabozi@yahoo.com have been hacked and my address book stolen. My addresses are used sending letters from the hotmail account lorabozi@hotmail.com. Is it possible to block account lorabozi@hotmail.com.as it is a criminal activity ? Waiting for the response

Answer 2

When your email account is hacked, here are several steps you need to take :

  • Check your computer’s security
  • Change your password and make it stronger. Do this after your anti-virus and anti-malware programs are updated or the hackers may collect your new password as well.
  • Send an email to your contacts saying you were hacked.
  • No reputable bank or company is ever going to ask you to ’authenticate’ information online
  • Validate the legitimacy of any program/game/app/video/song before downloading it

If you are a Hotmail user, there is a feature that can help you, or others you know who have had their email account hijacked. Called "my friend’s been hacked" and found under the "Mark as" dropdown, a simple click allows friends to report compromised accounts directly to Hotmail.

When you click that button, a report is sent to Hotmail where that report is combined with other information to determine if the account in question was in fact hijacked.

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