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hotmail problem

I can not login my hotmail account or the given alternative email. It is an important email address as it is work related. My password no longer works and I can not recover my hotmail account

Answer 1

If indeed your account has been hacked successfully & the security information altered to what the hacker wants, what was your account might now effectively be the hackers to do with as he / she wants.

- Issues that require personal information to be exchanged between the poster (you) and the Outlook.com Support Team are done within a secure environment away from the public.

Nothing private is discussed within the Community Forum. We can not expedite your request here. All we can do is to point you in the correct direction. Please use this Recover your account form.

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