Log in problem-There was an issue looking up your account. Tap Next to try again.
When I try to sign into my Hotmail account ( accessing Hotmail through internet browser) I get the Microsoft account log in page but when I enter my email I just get the following message : There was an issue looking up your account. Tap Next to try again. I have cleared browsing histories etc and can open the account on my smart phone through the same method, so why can't I on my laptop? I haven't updated or changed laptop.