David Chan

Problem using email account

Hi

We have an using when we use the following email address ***ila141071@hotmail.com

We have problem into the account even after we have change the password a number of times

The message given on the screen is account and password is wrong. Please help as we are expecting some important email now.

Thanks !

Answer 2

Maybe the guy’s caps lock is stuck. That would explain why his password is not being accepted.

Hotmail nonsense quite surely does exist. Hotmail will refuse to accept passwords if not changed for a long period of time. Example; I try logging into hotmail via a web browser, I’m told my password is incorrect. However, when the same password/user is entered into MSN Messenger, it logs in fine.

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